ck 777 Privacy Policy
This document clearly explains how important your personal information is to us and how we collect, store, and use it.
Welcome to the ck 777 platform. This Privacy Policy explains what information we — the company operating ck 777 — collect about you, why we collect it, how long we keep it, and who we may share it with. This policy must be read together with our Terms and Conditions, as both documents together define our legal relationship with you.
By using our website or app, you are considered to have consented to the terms set out in this Privacy Policy. If you disagree with any part of it, please stop using the service.
Scope of Application
This Privacy Policy applies to all ck 777 services — the website (https://ck-777.cam), Android and iOS mobile apps, and any of our digital channels. This policy applies only to users who interact directly with ck 777.
If you follow a third-party link and leave ck 777 for another website, that site's own privacy policy will apply — ck 777 is not responsible for the data practices of that site.
Important: This platform is for persons aged 21 or above only. We do not knowingly collect information from anyone under 21.
Information We Collect
2.1 Information You Provide Directly
During account registration or identity verification, you may provide the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- bKash, Nagad, Rocket, or Upay account number (for transactions)
- Messages or complaint details sent to support
2.2 Automatically Collected Information
When you use ck 777, our systems automatically record the following:
- IP address and device identification details (model, operating system, browser)
- Login time, session duration, and navigation patterns
- Gaming history, bet amounts, and outcomes
- Date and amount of deposit and withdrawal transactions
- Cookies and similar tracking data (see Section 6 for details)
2.3 Information Received from Third Parties
We may receive limited information from payment processors or identity verification service providers regarding transaction confirmation and identity checks. This information is used solely for security and fraud prevention purposes.
Purpose of Collection and Legal Basis
ck 777 collects and uses your information only for clear and legitimate purposes. Each of our data processing activities is based on one or more of the following legal grounds:
3.1 Necessity for Performing a Contract
- To complete account registration, login, and identity verification
- To process deposits and withdrawals — via bKash, Nagad, Rocket, and Upay
- To correctly provide bonuses, cashback, and VIP benefits
- To record gaming history and resolve disputes
3.2 Legal Obligations
- To comply with anti-money laundering regulations
- To detect fraud and keep accounts secure
- To retain transaction records for the period required by applicable law
3.3 Legitimate Business Interests
- To ensure platform security and technical stability
- To improve user experience and service quality
- To implement responsible gaming practices — you can read our Responsible Gaming page for more on this
3.4 Your Consent
For marketing communications or optional features, we rely on your explicit consent. You may withdraw this consent at any time — however, any processing carried out before withdrawal remains valid.
Data Retention and Security
4.1 Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period due to legal obligations or dispute resolution needs. Once the purpose is fulfilled, data is securely deleted or anonymised.
4.2 Technical Security
ck 777 uses the following technologies to keep your information secure:
- SSL/TLS encryption — prevents third-party access during data transmission
- Firewalls and intrusion detection systems
- Encrypted database storage
- Regular security audits and vulnerability testing
- Restricted access to sensitive data — only staff who need it can access it
Please note: No organisation can guarantee 100% security on the internet. We maintain the highest industry-standard protections, but in the event of a security breach, we will notify you promptly and take the necessary steps.
Sharing Information with Third Parties
ck 777 does not sell your personal information. However, providing our services requires sharing limited information with certain third parties:
5.1 Payment Processors
Information necessary to verify transactions is shared with payment services such as bKash, Nagad, Rocket, and Upay. These organisations handle data under their own privacy policies and use it solely to complete transactions.
5.2 Identity Verification Services
As part of the KYC (Know Your Customer) process, name, date of birth, and ID document details may be shared with trusted identity verification providers. This is done solely to prevent fraud and confirm eligibility.
5.3 Technology and Analytics Partners
To monitor and improve platform performance, we may share anonymised or aggregated data with analytics tools. This data cannot be used to identify you individually.
5.4 Law Enforcement Authorities
Information may be shared with the relevant authorities in response to a court order, investigation, or legal requirement. In such cases, we provide only the information legally required.
Cookies and Tracking Technologies
6.1 What Are Cookies
Cookies are small text files stored in your browser or device. ck 777 uses different types of cookies — some are essential for the service, while others improve your experience.
6.2 Cookies We Use
- Essential Cookies: Required to maintain login sessions, verify security tokens, and detect fraud — the platform cannot function without these.
- Functional Cookies: Used to remember language preferences, display settings, and information from previous sessions.
- Analytics Cookies: Anonymised data on which pages are viewed most and where issues occur — used to improve the service.
6.3 Managing Cookies
Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may disrupt many functions including login. Instructions for managing cookies in different browsers can be found on their respective help pages.
Your Rights and Choices
As a ck 777 user, you retain some control over your own information. Our FAQ page may also be helpful for answers to common questions.
7.1 Accessing and Correcting Your Information
You can view the information stored in your account and request corrections to any inaccurate data. Keeping accurate records also helps us maintain the quality of our service.
7.2 Requesting Deletion of Your Information
Under applicable law, you may request deletion of your information. However, not all data may be deletable where legal obligations or ongoing disputes require its retention. Upon receiving such a request, we will cooperate to the fullest extent permitted by the relevant rules.
7.3 Opting Out of Marketing Communications
If you no longer wish to receive promotional SMS or emails from us, you can use the unsubscribe link in any message, or contact support. Please note that essential messages related to your account and transactions cannot be turned off.
7.4 Data Portability
In certain circumstances, you may request a structured copy of your information. This request can be submitted to support by email.
Privacy of Minors
ck 777's services are strictly for persons aged 21 or above. We do not knowingly collect or retain information from anyone under 21.
Age is verified at the time of account registration. If it comes to our attention that a user under 21 has created an account using false information, that account will be closed immediately and all associated data will be deleted.
If you believe a minor has used ck 777 from your device, please contact our support immediately.
International Data Transfers
ck 777 is an international digital platform. Our servers and technical infrastructure may be located in various countries. As a result, your information may be processed or stored outside Bangladesh.
For any international data transfer, we ensure that applicable data protection regulations are followed at the destination and that the security of your information is not reduced in any way. Appropriate safeguards — such as contractual terms or legal frameworks — are ensured in every case.
Policy Changes
ck 777 may update this privacy policy at any time due to business changes, new services, or legal requirements. After any update, the revised policy will be published on this page and the "Last Updated" date at the top of the page will change.
For significant changes, we will try to notify you by email or through a notification on the platform. If you continue using the platform after the changes, you will be considered to have accepted the new policy.
We recommend that you visit this page periodically and also check our About Us page to learn about the overall terms of use of the site.
Contact
If you have any questions, objections, or requests regarding this privacy policy, please contact us. Our support team is available in both Bengali and English, seven days a week, 24 hours a day.
Log in to the platform and start a chat directly — available 24/7
When submitting a data-related request, please contact us from your registered mobile number or email address so that we can verify your identity quickly.